Training
ISO Training List
HRDF
CODE
Course
DAY
Note
: All of our training programs are 100% HRDF claimable under SBL Scheme
SBL
: 100% HRDF claimable under SBL Scheme
TS-01 : ISO/TS 16949 Awareness
This is a foundation and awareness training course suitable for those wishing to understand the purpose of ISO / TS 16949 and how to interpret the requirements of the standard. This course wills emphasis on the clauses of ISO/TS 16949 specification document. As the clauses are reviewed, the explicit and implied requirements are discussed so that participants are clear about what is required of a conforming ISO / TS16949.
Upon completion of the course, participants will be able to:
Duration: 1 Day
This is a foundation and awareness training course suitable for those wishing to understand the purpose of ISO / TS 16949 and how to interpret the requirements of the standard. This course wills emphasis on the clauses of ISO/TS 16949 specification document. As the clauses are reviewed, the explicit and implied requirements are discussed so that participants are clear about what is required of a conforming ISO / TS16949.
Upon completion of the course, participants will be able to:
- gain the understanding of the ISO/TS 16949:2009 requirements and the automotive certification scheme for ISO/TS 16949.
- gain an in-depth knowledge of the ISO/TS 16949:2009 requirements.
- plan, document and implement the system in their organization.
Duration: 1 Day
TS-02 : Understanding, Developing & Implementing Of ISO/TS 16949
This course outlines the ISO/TS 16949:2009 standard and provides participants with the guidelines for implementation. The key topics covered are background to quality system standards, the purpose of ISO/TS 16949, interpreting the standard requirements, implementation issues and dealing with customer requirements. They will gain a comprehensive understanding of the overall requirements of ISO/TS 16949:2009, how to develop and maintain a quality system, connections to other standards and requirements.
At the successful completion participants able to:
Duration: 2 Days
This course outlines the ISO/TS 16949:2009 standard and provides participants with the guidelines for implementation. The key topics covered are background to quality system standards, the purpose of ISO/TS 16949, interpreting the standard requirements, implementation issues and dealing with customer requirements. They will gain a comprehensive understanding of the overall requirements of ISO/TS 16949:2009, how to develop and maintain a quality system, connections to other standards and requirements.
At the successful completion participants able to:
- understand the Clauses of ISO/TS 16949:2009.
- interpret ISO/TS 16949:2009 requirements in documentation process.
- understand the relationship between ISO/TS 16949:2009 and ISO 9001:2008.
- gain the knowledge needed to effectively implement the most current requirements outlined in ISO/TS 16949:2009.
Duration: 2 Days
TS-03 : ISO/TS 16949 Process Approach Internal Auditor
This course is designed for company personnel who are responsible for conducting internal audit of their company's quality system, either individually or as a member of the company audit team. Managers and other personnel who are responsible for establishing the internal audit function will also benefit from this course.
At the of the course participants able to :
Duration: 2 Days
This course is designed for company personnel who are responsible for conducting internal audit of their company's quality system, either individually or as a member of the company audit team. Managers and other personnel who are responsible for establishing the internal audit function will also benefit from this course.
At the of the course participants able to :
- understand the ISO/TS 16949 requirements.
- understand the importance of internal audits within ISO/TS 16949 requirements.
- understand the three types of internal audits required by ISO/TS 16949:2009 (System, Process, and Product Auditing).
- understand the guidelines for conducting quality assessment for both internal & external audits.
Duration: 2 Days
TS-04 : Advanced Product Quality Planning (APQP)
APQP stands for Advanced Product Quality Planning. It is a structured method of defining and establishing the steps necessary to ensure that a product satisfies the customer. It outlines a process for introduction of a new product while minimizing risk for you and your customer. Participants will learn the APQP process is a fundamental method for assuring quality of the product throughout its development from concept to obsolescence.
Upon completion of the course, participants will be able to:
Duration: 1 Day
APQP stands for Advanced Product Quality Planning. It is a structured method of defining and establishing the steps necessary to ensure that a product satisfies the customer. It outlines a process for introduction of a new product while minimizing risk for you and your customer. Participants will learn the APQP process is a fundamental method for assuring quality of the product throughout its development from concept to obsolescence.
Upon completion of the course, participants will be able to:
- understand the philosophy behind APQP as described by Chrysler, Ford and General Motors.
- understand the relationship of APQP to the ISO/TS 16949 system.
- understand the intent of the manual.
- gain the knowledge to implement and achieve effective quality planning based on the manual.
Duration: 1 Day
TS-05 : Production Part Approval Process (PPAP)
This course addresses the purpose of Production Part Approval Process (PPAP), provides participants an introduction of each of the elements required for PPAP. In this course the participants will learn the PPAP process and how to apply the needs/wants/expectations of the customer. This course will give the participant a general understanding of the PPAP with emphasis on customer satisfaction. It is specially designed to provide participants with the knowledge and skill to develop and process the PPAP submission to your clients.
Upon completion of the course, participants will be able to:
Duration: 1 Day
This course addresses the purpose of Production Part Approval Process (PPAP), provides participants an introduction of each of the elements required for PPAP. In this course the participants will learn the PPAP process and how to apply the needs/wants/expectations of the customer. This course will give the participant a general understanding of the PPAP with emphasis on customer satisfaction. It is specially designed to provide participants with the knowledge and skill to develop and process the PPAP submission to your clients.
Upon completion of the course, participants will be able to:
- understand the requirements for PPAP.
- understand the standard relates to the ISO/TS 16949 system.
- understand the process of developing & producing a Part Submission Warrant (PSW) to meet Chrysler, Ford & General Motors requirements.
Duration: 1 Day
TS-06 : FAILURE MODE & EFFECTS ANALYSIS (FMEA)
To successfully introduce new products or processes in a cost-effective manner, resources should be allocated upfront to prevent problems. It is more expensive to fix problems farther along in the development cycle after a product has been manufactured, than it is to prevent them.
Failure Mode & Effects Analysis (FMEA) is a systematic and analytical preventive process or approach to evaluate potential failure modes, likely causes and controls associated with the design and manufacturing processes of new products so that the design and manufacturing quality consistently meets customer requirements. The systematic evaluation using a standard FMEA format helps to prioritize efforts and focus resources for performing design or process modifications for the most critical problems first.
Upon completion of the course, participants will
Duration: 1 Day
To successfully introduce new products or processes in a cost-effective manner, resources should be allocated upfront to prevent problems. It is more expensive to fix problems farther along in the development cycle after a product has been manufactured, than it is to prevent them.
Failure Mode & Effects Analysis (FMEA) is a systematic and analytical preventive process or approach to evaluate potential failure modes, likely causes and controls associated with the design and manufacturing processes of new products so that the design and manufacturing quality consistently meets customer requirements. The systematic evaluation using a standard FMEA format helps to prioritize efforts and focus resources for performing design or process modifications for the most critical problems first.
Upon completion of the course, participants will
- improve the reliability of products and reduce material waste through eliminating failure modes.
- be able to provide records for safety and reliability of the product during the design and production stages.
- be able to identify who and what cause reliability problems.
- learn how to perform a FMEA process to define design requirements from system and product design aspect.
- be able to develop Control Plans and Reaction Plans based on the information gained through FMEA.
Duration: 1 Day
TS-07 : MEASUREMENT SYSTEM ANALYSIS (MSA)
Measurement System Analysis (MSA) is important in controlling variation in measurement systems. This training can help your company comply with ISO / TS 16949-MSA requirements. MSA includes detailed tutorials on many measurement system analysis techniques including how to conduct and analyze GR&R (Gage Repeatability and Reproducibility) Studies. A GR&R is the accepted techniques for evaluating the level of variation in a measurement system and determining if the measurement system is acceptable for use.
Measurement System Analysis covers techniques for analyzing the variation within a measurement system, determining its suitability for use and ways to improve measurement systems. Once measurement system is found to be acceptable, it is equally important to institute a formal system to manage the measurement system to ensure that it continues to be reliable and dependable. MSA explores approaches to managing measurement systems to ensure that they can be depended upon.
Upon completion of the course, participants will:
Duration: 1 Day
Measurement System Analysis (MSA) is important in controlling variation in measurement systems. This training can help your company comply with ISO / TS 16949-MSA requirements. MSA includes detailed tutorials on many measurement system analysis techniques including how to conduct and analyze GR&R (Gage Repeatability and Reproducibility) Studies. A GR&R is the accepted techniques for evaluating the level of variation in a measurement system and determining if the measurement system is acceptable for use.
Measurement System Analysis covers techniques for analyzing the variation within a measurement system, determining its suitability for use and ways to improve measurement systems. Once measurement system is found to be acceptable, it is equally important to institute a formal system to manage the measurement system to ensure that it continues to be reliable and dependable. MSA explores approaches to managing measurement systems to ensure that they can be depended upon.
Upon completion of the course, participants will:
- learn concepts & techniques used for the evaluation of measurement systems.
- speak the language of accuracy, precision, linearity & stability as they relate to measurement systems.
- apply control charts appropriately to measurement systems.
- check for accuracy & linearity.
Duration: 1 Day
TS-08 : STATISTICAL PROCESS CONTROL (SPC)
In order to meet the customer requirement consistently, the stability of the process is a critical success factor. Statistical Process Control which triggers for unnatural variations and its causes investigation is a powerful tool to provide real time control, hence to ensure process is in control. Once stability achieved, the capability of the process will then be measured using Cp and Cpk indices. When the process capability is low, proper tools and methodology is to apply to improve the Cp and Cpk.
Some advanced SPC concept that will be discussed in the training are the guidelines to review and revise the control limits, new methods of control limits calculation compare to classical Shewhart method, criteria to reduce or eliminate the control charts.
The implementation of Statistical Process Control is a cornerstone for companies to use data objectively for the achievement of higher product or service quality. The objectives of this course are:
Duration: 2 Days
In order to meet the customer requirement consistently, the stability of the process is a critical success factor. Statistical Process Control which triggers for unnatural variations and its causes investigation is a powerful tool to provide real time control, hence to ensure process is in control. Once stability achieved, the capability of the process will then be measured using Cp and Cpk indices. When the process capability is low, proper tools and methodology is to apply to improve the Cp and Cpk.
Some advanced SPC concept that will be discussed in the training are the guidelines to review and revise the control limits, new methods of control limits calculation compare to classical Shewhart method, criteria to reduce or eliminate the control charts.
The implementation of Statistical Process Control is a cornerstone for companies to use data objectively for the achievement of higher product or service quality. The objectives of this course are:
- to equip participants with a clear understanding of the methodology and techniques of statistical process control through lectures, workshops and discussion of practical case studies.
- to provide the essential steps for implementing SPC systematically and successfully.
Duration: 2 Days
TS-09 : ISO/TS 16949 Five Core Tools Overview
Any supplier to the automotive industry knows that Core Tools is synonymous with Customer Specific Requirements. This two-day course specially designed to covers the requirements of each of the core tools. It is designed to provide participants with an introductory overview of APQP, PPAP, FMEA, SPC and MSA methodologies. The main objective of this course is to give an overview and understanding of the five core tools in ISO / TS 16949:2009 Requirements. It is also suitable for new personnel involve in ISO / TS 16949:2009 System.
Duration: 2 Days
Any supplier to the automotive industry knows that Core Tools is synonymous with Customer Specific Requirements. This two-day course specially designed to covers the requirements of each of the core tools. It is designed to provide participants with an introductory overview of APQP, PPAP, FMEA, SPC and MSA methodologies. The main objective of this course is to give an overview and understanding of the five core tools in ISO / TS 16949:2009 Requirements. It is also suitable for new personnel involve in ISO / TS 16949:2009 System.
Duration: 2 Days

